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Do you have to apply online?
Who is eligible to become an iCar member?
How long does it take to become a member?
Can I join if I have a driver’s license from outside the U.S. or Canada?
Do you offer business, school or non-profit memberships?
Do you offer household or family memberships?
What type of vehicles do you have?
Where are iCar vehicles located?
What are the rates?
How do I pay for iCar?
Is mileage included?
What’s the deal with insurance?
How far in advance can I book an iCar?
How do I get into an iCar?
How do I get the keys?
Who pays for tolls?
Who pays for gas?
Can I reserve an iCar by the hour, day or week?
Do iCar vehicles have automatic or standard transmissions?
Are any iCar vehicles equipped with hand controls?
Are there any other fees involved?
Do iCar vehicles come with GPS Navigation Systems?
What happens if I am late returning an iCar vehicle?
What happens if I show up for my reservation and the previous reservation has not returned?
Can non-iCar members drive iCar vehicles?
Do iCar vehicles come with baby or toddler seats?
What happens if I get a parking ticket or other violation while in an iCar?
Can I smoke in an iCar vehicle?
Can I take my pet in an iCar?
If I reserve an iCar in the U.S., can I drive out of state or in Canada?
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Yes, we require all of our members to apply online for the security and accuracy of your information. |
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Here are the requirements to become a member: |
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Must be at least 21 years old |
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Must have a valid credit or debit card in your name |
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Must have a valid driver’s license (from any country) and be licensed for a minimum of 1 year |
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No major violations in the past 3 years, including, but not limited to: |
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Revoked driver's license |
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Excessive speed (20+ miles over the speed limit) |
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Operating a vehicle to endanger/reckless driving |
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Driving under the influence of alcohol or drugs |
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Leaving the scene of an accident |
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Operating a motor vehicle with a suspended or revoked license |
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Failure to stop for a school bus or similar violation |
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Must not have any alcohol-related violations |
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In most cases, it takes 2-5 business days after your application has been submitted and successfully |
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received. |
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Here is the process once your application has been submitted: |
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We verify your application. |
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We review your driving record. |
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We email you about the status of your application. |
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Depending on your chosen method of delivery, we either send your iCard to your billing address or notify |
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you your iCard is available for pick-up. To pick-up your iCard, you’ll need to provide your driver’s license |
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and the credit card used when you applied. |
Note: In some cases, the application process may take longer. For example, if you have a driver’s license outside the U.S. or Canada, the process for checking your driver’s record will take longer as we will need you to send us your record.
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Yes, iCar accepts licensed drivers from every country. You will need to contact your country’s motor |
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vehicle records department to obtain an official copy of your driving record (translated into English), or if |
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your country does not have a department of motor vehicles, you will need to contact your previous |
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automobile insurance provider in your country and obtain adequate insurance documentation and proof of |
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driving history. |
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All applicants with a foreign driver’s license must contact their country’s motor vehicle records |
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department directly to obtain their record. All documents must include the name of the applicant. |
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If you obtain records that are not in English, notarized or official translations must be supplied. |
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If you have information you’d like to share with other prospective members about obtaining |
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driving records outside the U.S. or Canada, please email info@iCarSharing.com and we will |
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include that information here. |
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Yes. If you are an organization on the go and need Wheels to Go, iCar does offer discounted rates . |
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Monday – Friday for small to large businesses. For more information, please email info@iCarSharing.com |
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Yes. Once you become a member, you may add other drivers to your account. The first |
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member must have completed the application process before additional drivers can apply to be |
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added to the account. There is a $25 application fee for each additional driver. |
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Each additional member will have their own iCard to access cars as well as their own username |
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and password for making online reservations. |
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All household and family members are on the same driving plan and all charges will be billed to |
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the first member’s credit or debit card on file. |
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We have the most fuel efficient and low emission fleet in the industry, including: Nissan Cube, Nissan |
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Versa, Suzuki SX4, Toyota Camry, Toyota Corolla, Toyota Prius and Flex Fuel passenger vans that |
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carry up to 15 people. |
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Vehicles are located in parking garages, lots and spaces throughout your neighborhood. Find iCars |
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near you. |
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Rates vary by vehicle type, day of the week and time of day. You can reserve an iCar vehicle for as little |
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as an hour or days at a time through either our Prepay Value Savings Plan or our |
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Pay Per Use Plan. Rates start at $5 per hour. Visit Find iCars for more information. |
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Guess what? Your hourly rate will never exceed the daily rate and the daily rate will never exceed |
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the weekly rate. |
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We require a credit or debit card during the member application process. iCar accepts all major credit |
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cards, including American Express, Diner's Club, Discover, Mastercard and Visa. Your credit or debit |
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card will be initially charged your application fee, your annual fee or your monthly commitment (if you |
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selected the iCar Prepay Value Savings Plan) and applicable taxes. |
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Once you become a member, your driving charges will be billed to your credit or debit card on file once |
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you have completed your reservation. This process is automated and electronic – one of the |
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many conveniences of iCar. You can view all of your monthly statements and transactions online |
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when you are logged into our Member Login. |
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Note: For reservations for more than 3 days or if an original reservation is extended beyond 3 |
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days, we will charge the member’s debit or credit card on file for the full cost of the reservation |
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within 24 hours. |
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Yes. For most vehicles, 180 miles are included with each reservation up to 24 |
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hours. So, if you reserve a car for an hour, 180 miles are included in your reservation. If you |
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reserve a car for a day, you still get 180 miles. Each additional mile over 180 miles per day is 40 cents |
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per mile. |
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For specialty vehicles, 150 miles are included with each reservation up to 24 hours. Each |
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additional mile over 150 miles is 40 cents per mile. |
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For reservations that exceed 24 hours, you get 20 miles for each additional hour up to a |
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maximum of 180 miles per day. So if you reserve a vehicle for 1 day and 2 hours, your |
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reservation includes 220 miles (180 + 40). If you reserve a vehicle for 1 day and 9 hours (or up to |
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2 days), your reservation includes 360 miles. Weekly reservations include 1,000 miles per week. |
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Liability, collision, and comprehensive coverage is included for all iCar members. There is a $500 |
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deductible for each occurrence requiring use of collision and comprehensive coverage. |
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A partial or complete collision damage fee waiver may be purchased during the application process or at |
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any time by members who would like to reduce or eliminate their collision damage fee waiver. |
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If a collision damage waiver is purchased after the application process, coverage will go into effect the first |
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day of the next month. |
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Supplemental liability insurance is also available and may be added when booking each reservation at an |
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hourly or daily rate. Supplemental liability insurance provides members with up to $1 million in additional |
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liability coverage. |
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For more information, please email info@iCarSharing.com. |
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You can book a vehicle up to a year in advance. |
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Each member must use their iCard in order to enter an iCar vehicle. Each iCard has a unique |
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number assigned to the member. When you book a reservation, the vehicle is expecting you and |
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your iCard at the time of your reservation. When you get to the car, simply hold your iCard above |
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the card reader on the lower driver’s side of the windshield for a few seconds and the door will unlock and |
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you are ready to go! |
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The key is located under the steering column on a key tether. |
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You are responsible for paying any and all toll charges you incur during your reservation. iCar vehicles are |
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equipped with EZ-Pass toll transponders that can be used for convenience. At the end of each month, |
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any member that used the EZ-Pass toll transponders will be charged for their usage. The member’s |
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debit or credit card on file will be charged. |
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We do! One of the many benefits of being an iCar member is that the cost of gas is included with |
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your membership. Please use the gas card provided in your vehicle to fill the tank when the gas level |
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is nearing ¼ tank. |
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Yes! Members can reserve a vehicle for as little as one hour or days at a time. |
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Reservations made for more than 3 days or if an original reservation is extended beyond 3 |
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days, we will charge the member’s debit or credit card on file for the full cost of the reservation |
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within 24 hours. |
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Note: Some vehicles are only available by the hour. |
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All iCar vehicles are equipped with automatic transmissions. |
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Yes. We can equip some vehicles with hand controls upon request of our members. Please |
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provide a minimum of 7 days notice from the start time of the reservation and 24 hours notice |
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prior to your reservation for us to install the system in your reserved vehicle. This will allow iCar |
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staff to make reasonable accommodations. Notice must be given by phone by calling 617-682- |
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8200. |
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For a list of potential fees and additional charges, please visit our Fees & Penalties page. |
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Yes, some iCar vehicles are equipped with built-in GPS Navigation Systems for your |
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convenience. |
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Our system is live and in real time so it’s likely that someone will be waiting to pick-up the vehicle you |
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are using at the end of your reservation. Believe us when we say it’s a real drag when you don't |
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return your vehicle on time. Although most members observe that simple rule, sometimes stronger |
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motivation is needed. Hence, iCar has the following late penalties: minimum of $35 per |
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reservation fee in addition to regular charges. |
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When you’re making your reservation, allow for an extra 15 - 30 minutes if you have any doubt |
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about being able to return your car on time. You can also extend your reservation using the white |
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communication unit mounted on the windshield inside the vehicle just above the rearview mirror. |
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Please keep in mind that it’s not always possible to extend your reservation once you have the vehicle – |
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another member may have already booked the vehicle. |
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The late charges paid by the member returning your reserved vehicle late will be credited to your |
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account as driving credit less any reimbursed travel expenses if we cannot substitute another |
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vehicle. |
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No absolutely not. iCar members are the only authorized operators of iCar vehicles. Failure to comply |
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with this policy will result in membership termination. The iCar member holds sole liability for any |
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damage that occurs during the reservation. |
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Sorry our vehicles do not come with baby or toddler seats. If you require a baby or toddler seat, |
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you can pick one up at our our office. Please call 617-682-8200 for more information. |
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Members are responsible for paying any and all violations they receive during their reservation |
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including parking tickets. |
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Please be advised that if you do not pay your parking ticket or other violation in a timely manner |
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(as stated on the ticket), additional penalties and administrative fees may apply. So, we ask that |
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you please pay them immediately. |
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No, absolutely not. All vehicles in the iCar fleet are non-smoking vehicles. |
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Any members or passengers smoking in a vehicle will be charged a minimum penalty of $50 and |
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their membership may be terminated. |
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Pets are allowed in all of our vehicles as long as they are in a locked pet carrier that contains all pet hair. |
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Members are responsible for the removal of any residual pet hair at the completion of their reservation. |
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Failure to comply with this rule will result in a $50 penalty. |
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Licensed service animals used by members or passengers with disabilities are an exception. |
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Service animals are allowed in the car without a pet carrier. |
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Yes. There are no state restrictions. |
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